TELEASAP
Live coverage · 24/7/365

Your phone rings.
Someone answers. ASAP.

TELEASAP staffs, trains and instruments the front line of your business — inbound support, outbound sales, live dispatch — and builds the telephony, CRM and AI tooling that makes it measurable.

Book a Free ConsultationContact Us

Or call the desk directly: +1 (619) 555-0140

Floor status
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ASAP Security · Dispatch

140 answered today

CLEAR

Inbound Support · Tier 1

203 answered today

CLEAR

Back Office · Tickets

266 answered today

3 WAITING
Speed to answer14s

Illustrative live view of TELEASAP call queues, answered call volume and average speed to answer.

18sAverage speed to answer
97%CSAT across accounts
24/7Live human coverage
11 daysAverage time to launch

What we run

Two halves of the same job: people who answer, and tech that keeps score.

inbound

Inbound Support
Trained agents answering calls, chats and tickets in under 20 seconds, on your scripts and in your brand voice.
  • Tier 1 & Tier 2 support
  • Overflow & after-hours
  • Bilingual EN/ES

outbound

Outbound & Appointment Setting
Pipeline teams that dial, qualify and book — measured on booked meetings, not minutes logged.
  • Lead qualification
  • Appointment setting
  • Win-back campaigns

dispatch

24/7 Live Dispatch
Human dispatch for field operations: security patrols, service crews, logistics and emergency escalation trees.
  • Escalation protocols
  • GPS-tagged reporting
  • Never a voicemail

tech

Tech Solutions
The stack behind the headset — telephony, CRM, integrations and dashboards built and maintained by our engineers.
  • VoIP & IVR builds
  • CRM automation
  • Custom web & internal tools

ai

AI Voice & Chat Assist
AI deflects the repetitive 40% and hands the rest to a human with full context attached.
  • Voice agents
  • Ticket summarization
  • QA scoring at 100% coverage

bpo

Back Office BPO
Data entry, billing follow-up, scheduling and compliance paperwork handled by a dedicated pod.
  • Dedicated pods
  • SOP documentation
  • Weekly reporting

Who we answer for

Accounts that cannot afford a missed call.

Featured clientSince 2021
ASAP Security

Physical security · San Diego, CA

GSA-contracted security firm running armed, unarmed and mobile patrol officers. TELEASAP runs their 24/7 human dispatch desk and the reporting tooling behind it.

  • 24/7 dispatch desk
  • Patrol report automation
  • Quote intake & routing
Visit asapsecurity.org
Northgate Logistics

Freight brokerage

After-hours load coverage and driver check-in calls for a mid-market brokerage.

Vista Dental Group

Multi-site healthcare

Appointment scheduling and recall campaigns across nine clinics.

Harbor Solar

Home services

Lead qualification and installer scheduling with CRM automation.

How a launch works

From first call to live queue in under two weeks.

No enterprise procurement theater. One consultation, one blueprint, one team that owns both the people and the plumbing.

Thirty minutes on your call volume, hours, tools and the moments where customers currently fall through. You leave with a staffing and tooling recommendation whether or not you hire us.

Ready to stop missing calls?

Book a free consultation and we will tell you exactly what coverage you need — even if that turns out to be less than you thought.

Free ConsultationContact Us